Maintenance & Support

Website
Maintenance

Focus on growing your business while we keep your website secure, fast, and always up-to-date. Proactive monitoring and expert support when you need it.

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24/7
Monitoring
<2hr
Response Time
100%
Security Scans
99.9%
Uptime SLA

What's Included

Comprehensive Care for Your Website

Regular Updates

We keep your CMS, plugins, themes, and frameworks up-to-date with the latest versions. Tested in staging before going live.

Security Monitoring

24/7 malware scanning, firewall protection, and vulnerability assessments. We catch threats before they become problems.

Daily Backups

Automatic daily backups with 30-day retention stored in multiple locations. One-click restore if anything goes wrong.

Performance Optimization

Regular speed audits and optimization. Image compression, caching, database cleanup, and CDN management.

Uptime Monitoring

Your site is checked every 60 seconds from multiple locations. Instant alerts if any issues are detected.

Priority Support

Direct access to our expert team via phone, email, or ticket. Fast response times and dedicated account managers.

Monthly Maintenance Checklist

What We Do Every Month to Keep Your Site Healthy

CMS & plugin updates
Security vulnerability scan
Malware detection scan
Backup verification test
Database optimization
Broken link check
Speed performance test
SSL certificate check
Form functionality test
Mobile responsiveness check
Browser compatibility test
Monthly performance report

Maintenance Plans

Choose the Right Level of Care for Your Website

Essential

Basic Care

For simple websites

$99/mo
  • Weekly Updates
  • Daily Backups
  • Security Monitoring
  • Uptime Monitoring
  • Monthly Report
  • Email Support
  • Content Updates
  • Emergency Support
Get Started
Enterprise

Premium Care

For mission-critical sites

$399/mo
  • Immediate Updates
  • Continuous Backups
  • Enterprise Security
  • CDN & Optimization
  • Unlimited Content Updates
  • 24/7 Phone Support
  • 1hr Emergency Response
  • Dedicated Account Manager
Contact Sales

Our Service Level Agreement

Commitments You Can Count On

Response Time

Critical issues: 1-4 hours
Standard requests: 24 hours

Uptime Guarantee

99.9% uptime SLA
with credits for downtime

Backup Recovery

Full restore within 4 hours
30-day retention period

Support Availability

Business hours standard
24/7 for enterprise plans

Emergency Support

Website down? Hacked? Critical bug? Our emergency response team is ready to help. We treat your emergencies like our own and work until your site is back online.

  • Available 24/7/365
  • 1-hour response for critical issues
  • Malware removal & cleanup
  • Post-incident security hardening
Emergency Contact

Ready for Peace of Mind?

Let us handle your website maintenance so you can focus on what matters most - your business.

Get Protected Today