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Terms of Service

Last Updated: February 1, 2026

Table of Contents

  • 1. Acceptance of Terms
  • 2. Description of Services
  • 3. User Accounts
  • 4. Payment Terms
  • 5. Intellectual Property
  • 6. Acceptable Use
  • 7. Hosting Terms
  • 8. Warranties & Disclaimers
  • 9. Limitation of Liability
  • 10. Indemnification
  • 11. Termination
  • 12. Governing Law
  • 13. Dispute Resolution
  • 14. Changes to Terms
  • 15. Contact Information

Important: By accessing or using the services provided by My Vision Media AI Labs, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and My Vision Media AI Labs ("Company," "we," "us," or "our"), a business operating under the laws of Nova Scotia, Canada.

By accessing our website, creating an account, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference.

If you are entering into this agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to these Terms.

2. Description of Services

My Vision Media AI Labs provides the following digital services:

  • Web Development: Custom website design, development, and implementation
  • Web Hosting: Server space, bandwidth, and related hosting infrastructure
  • Email Services: Professional email hosting with custom domain support
  • Software Development: Custom software applications and solutions
  • Maintenance & Support: Ongoing website maintenance, updates, and technical support

The specific scope, deliverables, timelines, and pricing for each project are outlined in individual service agreements, proposals, or invoices provided to the Client.

3. User Accounts

3.1 Account Creation

To access certain services, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account or any other breach of security.

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms, non-payment, or any other reason we deem appropriate, with or without notice.

4. Payment Terms

4.1 Pricing and Fees

All prices are quoted in Canadian Dollars (CAD) unless otherwise specified. Prices are subject to change with 30 days notice for ongoing services. Project quotes are valid for 30 days from the date of issue.

4.2 Payment Schedule

  • Development Projects: 100% payment required upfront before work commences. No work will begin until full payment is received, unless otherwise agreed in writing for enterprise projects.
  • Hosting & Email Services: Billed monthly or annually in advance.
  • Maintenance Plans: Billed monthly in advance.

4.3 Late Payments

Invoices are due within 15 days of the invoice date unless otherwise specified. Late payments may incur interest at a rate of 2% per month (24% annually) on the outstanding balance. We reserve the right to suspend services for accounts with overdue balances exceeding 30 days.

4.4 Taxes

All fees are exclusive of applicable taxes. Clients in Canada will be charged applicable HST (Harmonized Sales Tax) as required by law. The Company's HST registration information will be provided upon request.

4.5 Refunds

All sales are final. We do not offer refunds for any services. This includes hosting, email services, development projects, and maintenance plans. By making a purchase, you acknowledge and agree that all payments are non-refundable. We encourage all clients to thoroughly review our services and contact us with any questions before making a purchase.

5. Intellectual Property

5.1 Ownership of Deliverables

Upon full payment, the Client receives ownership of custom code, designs, and content specifically created for their project, except for:

  • Third-party components, libraries, and frameworks (which remain under their respective licenses)
  • Our proprietary tools, templates, and reusable code components
  • Pre-existing materials incorporated into the project

5.2 License to Pre-Existing Materials

For any pre-existing materials we incorporate into your project, we grant you a non-exclusive, perpetual license to use such materials solely in connection with the delivered project.

5.3 Portfolio Rights

Unless otherwise agreed in writing, we retain the right to display and link to your completed project as part of our portfolio and to identify you as a client for marketing purposes.

5.4 Client Materials

You represent that you own or have proper licenses for all content, images, trademarks, and materials you provide to us. You agree to indemnify us against any claims arising from your provided materials.

6. Acceptable Use Policy

You agree not to use our services to:

  • Violate any applicable Canadian federal, provincial, or local laws, or international laws
  • Transmit any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable
  • Distribute malware, viruses, or any other harmful code
  • Send unsolicited bulk email (spam) or engage in any form of email abuse
  • Host or distribute content that infringes on intellectual property rights
  • Host adult content, gambling sites, or illegal file sharing without explicit prior agreement
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Engage in any activity that disrupts or interferes with our services or infrastructure
  • Use our services for cryptocurrency mining without prior written consent

Violation of this Acceptable Use Policy may result in immediate suspension or termination of services without refund.

7. Hosting-Specific Terms

7.1 Service Level Agreement (SLA)

We guarantee 99.9% network uptime for our hosting services. If we fail to meet this guarantee in any calendar month, affected clients are eligible for service credits as follows:

  • 99.0% - 99.9% uptime: 10% credit of monthly hosting fee
  • 95.0% - 99.0% uptime: 25% credit of monthly hosting fee
  • Below 95.0% uptime: 50% credit of monthly hosting fee

Credits must be requested within 30 days of the incident. Scheduled maintenance windows are excluded from uptime calculations.

7.2 Backups

While we perform regular automated backups as part of our hosting services, the Client is ultimately responsible for maintaining their own backups of critical data. We are not liable for any data loss.

7.3 Resource Usage

Hosting accounts are subject to fair usage policies. Excessive resource usage that impacts other customers may result in throttling or suspension until the issue is resolved.

8. Warranties and Disclaimers

8.1 Limited Warranty

For development projects, we warrant that deliverables will substantially conform to the agreed specifications for a period of 30 days following project completion. Our sole obligation under this warranty is to correct any non-conforming work at no additional charge.

8.2 Disclaimer of Warranties

EXCEPT AS EXPRESSLY PROVIDED HEREIN, ALL SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that our services will be uninterrupted, error-free, or completely secure. We do not warrant any specific results from the use of our services.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

  • My Vision Media AI Labs shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill.
  • Our total aggregate liability for any claims arising from or related to these Terms or our services shall not exceed the total fees paid by you to us in the twelve (12) months preceding the claim.
  • These limitations apply regardless of the theory of liability (contract, tort, negligence, strict liability, or otherwise) and even if we have been advised of the possibility of such damages.

Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so some of the above limitations may not apply to you.

10. Indemnification

You agree to indemnify, defend, and hold harmless My Vision Media AI Labs, its officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from or related to:

  • Your use of our services
  • Your violation of these Terms
  • Your violation of any rights of a third party
  • Any content you provide or publish through our services

11. Termination

11.1 Termination by Client

You may terminate ongoing services (hosting, email, maintenance) at any time by providing 30 days written notice. All payments are non-refundable. Prepaid fees for any billing period will not be refunded upon termination.

11.2 Termination by Company

We may terminate or suspend your services immediately, without prior notice, for:

  • Violation of these Terms or our Acceptable Use Policy
  • Non-payment of fees after reasonable notice
  • Conduct that we believe is harmful to our business, other customers, or third parties

11.3 Effect of Termination

Upon termination:

  • Your access to services will be suspended or terminated
  • You remain liable for any outstanding fees
  • We will retain your data for 30 days to allow retrieval, after which it may be permanently deleted
  • Provisions that by their nature should survive termination will remain in effect

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Nova Scotia and the federal laws of Canada applicable therein, without regard to conflict of law principles.

The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

13. Dispute Resolution

13.1 Informal Resolution

Before initiating any formal dispute resolution process, the parties agree to attempt to resolve any dispute informally by contacting each other directly and negotiating in good faith for a period of at least 30 days.

13.2 Mediation

If informal resolution is unsuccessful, the parties agree to submit the dispute to mediation administered by a mutually agreed-upon mediator in Nova Scotia before pursuing arbitration or litigation.

13.3 Jurisdiction

Any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the courts of the Province of Nova Scotia, Canada, and you consent to the personal jurisdiction of such courts.

13.4 Class Action Waiver

To the extent permitted by law, you agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by:

  • Posting the updated Terms on our website with a new "Last Updated" date
  • Sending email notification to registered users for significant changes

Your continued use of our services after any changes constitutes acceptance of the modified Terms. If you do not agree to the modified Terms, you must discontinue use of our services.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

My Vision Media AI Labs
Nova Scotia, Canada

Email: legal@myvisionmedia.ca
Support: support@myvisionmedia.ca
Website: myvisionmedia.ca

By using our services, you acknowledge that you have read, understood, and agree to these Terms of Service.

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